PRIVACY POLICY

At Dishouwdt, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website. By using our website, you agree to the terms of this policy.

 

1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Non-Personal Information: We also collect non-personal data such as IP addresses, browser type, and website usage through cookies and similar technologies to improve user experience.

 

2. How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, manage payments, and deliver products.
  • To Improve Our Services: Non-personal information helps us analyze website performance, enhance user experience, and develop better services.
  • To Communicate with You: We may use your contact details to send order updates, promotional offers, or respond to inquiries.
  • Legal Compliance: Your data may be used to comply with applicable laws and regulations.

 

3. How We Protect Your Information

  • We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, or misuse.
  • Payment details are securely processed via third-party payment gateways that comply with industry standards for data protection.
  • While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

 

4. Sharing of Information

  • Third-Party Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products.
  • Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities.
  • We do not sell, trade, or rent your personal information to third parties for marketing purposes.

 

5. Cookies and Tracking Technologies

  • Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.
  • You can adjust your browser settings to decline cookies, but this may affect the functionality of our website.

 

6. Your Rights

  • Access and Correction: You have the right to access and update your personal information stored with us.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe link in any email.
  • Data Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.

 

7. Changes to This Privacy Policy

  • We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the revised date will be indicated at the bottom.

 

8. Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us at info@dh.com.na

 

Effective Date: 1 October 2024